Yes! FrostBiteX is a trusted jewelry brand known for high-quality, custom iced-out pieces. Every chain, pendant, and bracelet is carefully crafted to ensure you’re getting a premium product that stands out.

Absolutely. Our pieces are designed to withstand everyday wear, including workouts and showers, without losing shine, color, or integrity. You can confidently wear your FrostBiteX jewelry every day.

Yes! Our jewelry uses real metals including gold, sterling silver, and rhodium plating to ensure lasting shine, durability, and authenticity.

No. FrostBiteX jewelry is crafted to maintain its brilliance. With proper care, your pieces will remain as icy and vibrant as the day you got them.

We offer a 14-day return policy for any items that are not custom-made. Items must be in original condition. Custom pieces cannot be returned or exchanged, as they are made specifically for you.

If your tracking shows “delivered” but you haven’t received your package, check around your property and with neighbors first. If you still can’t find it, contact our support team immediately so we can help investigate and resolve the issue.

Shipping times depend on your location:

• Domestic (U.S.): 3–7 business days
  
• International: 7–21 business days
  
  Tracking information will be provided as soon as your order ships, so you can monitor its progress.